Topic
Case Management & Handling
100% positiveAcross 109 reviews of Brooks Law Group - Lakeland Personal Injury Lawyer in Lakeland, FL, case management & handling appears in 20 reviews (100% positive), from 2012-09-07 through 2026-05-31.
Key findings
Case Management & Handling mentioned in 20 of 109 reviews (18.3%)
100% of Case Management & Handling reviews are 4 or 5 stars
Average rating in Case Management & Handling reviews: 5★
Aspects most discussed in these reviews
Communication & Updates
90%18 mentionsProfessionalism & Conduct
85%17 mentionsProblem Resolution & Effectiveness
40%8 mentionsResponsiveness & Speed
30%6 mentionsCourtesy & Friendliness
30%6 mentionsTechnical Knowledge & Expertise
15%3 mentions
Reviews mentioning case management & handling
Kevin Holmes
Great job and fast work jasmine was always there to answer questions and even call back
Response from owner
February 16, 2026
sandya motie
They took over the whole process, it was very hands off on my side .
Response from owner
February 16, 2026
M Sam
Brooks was great to work with, Jasmine was the one who took care of me from day one and made sure everything went smooth which i appreciate. Very informative and answered all questions in a timely manner. I would recommend them to anyone in the future.
Response from owner
December 8, 2025
Bobby S
I needed a lawyer to navigate the process after an accident. Brooks law delivered! They handled my case personally. They even helped me prepare and showed up to my EUO. All I had to do was worry about recovery while Brooks law handled the rest, I can't recommend them enough!
Response from owner
June 28, 2025
Sue Ann Gosdoski
I am so pleased with the service and professionalism I recieved from the Brooks Law Group. After my automobile accident in April 2024 I didn't know what to do or where to go until I saw on the JoyFM radio that Brooks Law Group was a mission partner. That is when I knew they were the Law firm for me. A huge KUDOS to my case worker Carol and all the tireless work she did for my case. She was not just all business but she has compassionate and caring for my situation and injuries. I would highly recommend The Brooks Group for your legal needs.
Response from owner
May 16, 2025
Zanette A
Hi This is Maglorie Gustave sharing a review for Brooks Law Group.I defenitely recommend this Company.Kevin and Angela showed great compassion for my case..My case was handled in a timely matter and they made sure that they kept in touch with me at all times .The Best Company to work with .
Response from owner
March 22, 2019
Karina “nina” Annette
Brooks law group was exceptional. Any questions i had were answered and explained so i would understand. I would highly recommend to any friends or family members in need of lawyers. Kevin always made sure i was informed of where my case was. Brooks law group helped close my case in a timely matter.
Response from owner
October 31, 2018
Katrina Tell
Very professional. The staff at Brooks Law Group is very helpful, and very considerate of the way you feel after an car accident. They understand the stress added to your life during this event and everything within there power to help. I had never been in a car accident, and had no idea what to do or what to expect. Kevin and Angela at the Winter Haven office took care of everything, including setting me up with the doctors that took care of me. When my case settled, they managed to get my bills that I had to pay out of pocket lowered significantly. Making my settlement check way higher then I ever expected. I literally did nothing. BLG took care of everything and all I had to do was show up to the appointments. Thanks so much BLG!!!
Response from owner
October 11, 2018
Marc P
Wonderful people to work with. Kevin, my case handler is fantastic. Really takes the time to listen to you and works so hard making sure you are peoperly compensated. Lawyers Natalie and Angelia keep you well informed and fight tooth and nail for you. I give them 10 stars!
Response from owner
October 11, 2018
Mary Torres
I had a great experience with brook law group. They took care of everything so i can focus on getting better. I was always updated and informed with everything on the case. They worked the case fast and they fought for me to get the best outcome. Thank you kevin and angela you guys were great and i appreciate what you have done for me and my family.
Response from owner
October 11, 2018
Naysha Queen
I really had a great experience working with them, kevin and angela did a really good job on my case i couldn't be happier.
Response from owner
October 11, 2018
Enia Rizzo
Iam very happy that my Attorney Ms.Rodgriuez and her caseworker Kevin Simmons did an excellent job taking care of my case. And very concern how I was doing and called to keep me updated on my case from my car accident. I appreciate u both helping me Thank You Again, Annia L. Zagnoli
Response from owner
August 20, 2018
Maria Hagan
Brooks Law Group is an amazing law firm. Alex is very knowledgeable and kept me well informed with my case. Always available to answer my questions and responded promptly. I would definitely recommend Brooks Law Group to friends and family.
Response from owner
August 20, 2018
Darline Jean
Kevin is excellent. Thank you so much Kevin and Angela for y'all help and support throughout our case. Will recommend Brooks law firm 100%.
Response from owner
August 20, 2018
Donna Barnes
Upon choosing a Law Firm, Brooks Law Firm was the one for me. When I entered the business I was welcomed with the warmth . I was assigned Amanda as my case manager, and Atty "CJ" who was very professional and well experienced. Amanda kept me updated on my case by emails, phone calls very good. The staff from start to finish was was very exceptional and welcome you with a warm smile every time you entered the building.I can truly say my experience with Brooks Law Firm was Amazing. I would recommend them to anyone needing Legal Assistance. "Excellent Business"
Response from owner
May 29, 2020
Allen Brown
Brook law firm were very helpful help seek out doctor ND help that I need through this case love team Brooks
Response from owner
May 29, 2020
Maria Jimenez
CJ and Amanda were very helpful in getting my automobile accident settlement in a quick and efficient manner. They were also supportive to my needs and assisted with the coordination of many of them!
Response from owner
May 29, 2020
Sharonda Ross
I was assigned Amanda as my case manager and she always kept me updated. She always promptly respond to left messages and emails. I had opportunity to meet with Attorney CJ Laycock, who was very professional and experienced. He laid out expectations about my case. I would recommend Brooks Law Group for legal assistance.
Response from owner
May 29, 2020
Kristie Tapley
I was involved in a car accident in May 2015. I was hit by a drunk driver that took not only my sense of security from me, but also my beloved truck that was passed down to me from my grandfather when he passed away. I contacted Brook's Law Group after having a terrible experience with a different law firm that just didn't seem to care that I was a human with feelings. I was assigned Amanda as my case manager and she was always very helpful and prompt with everything. Attorney CJ Laycock personally called me to talk to me about my case and made me feel very at ease with everything that was going on in my life because of the accident. The whole Brook's Law Group team worked with me and kept me updated every step of the way with my case and did not settle for any less than what I deserved. I will always be thankful for contacting them to represent me during this difficult time. I would recommend the Brook's Law Group to anyone with faith in knowing that their case would be handled just as mine was -- with compassion and care.
Response from owner
May 29, 2020
Julie Jencks
After an accident in 2009 I hired Brooks Law Group to represent me. Becky made the process simple and hassle free. The professionalism and courtesy that we received was A+++++. I would recommend anyone who has legal needs to contact this firm. The attention to detail, case management and willingness to help was superb. THANK YOU BROOKS LAW. If ever in the need for legal assistance in the future I would definitely use Brooks Law Group again.
Response from owner
May 29, 2020