Topic
Overall Client Experience
100% positiveAcross 109 reviews of Brooks Law Group - Lakeland Personal Injury Lawyer in Lakeland, FL, overall client experience appears in 50 reviews (100% positive), from 2012-09-07 through 2026-05-31.
Key findings
Overall Client Experience mentioned in 50 of 109 reviews (45.9%)
100% of Overall Client Experience reviews are 4 or 5 stars
Average rating in Overall Client Experience reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
84%42 mentionsCommunication & Updates
62%31 mentionsCourtesy & Friendliness
50%25 mentionsProblem Resolution & Effectiveness
32%16 mentionsTechnical Knowledge & Expertise
14%7 mentionsResponsiveness & Speed
12%6 mentions
Reviews mentioning overall client experience
Arnelyn Rendon
I had a great experience with Brooks Law Firm handling my car accident case. Their team was professional, helpful, and kept me informed throughout the entire process. They made a stressful situation much easier to deal with and worked hard to get a great outcome for my case. I truly appreciate their dedication and highly recommend Brooks Law Firm to anyone needing legal help after an accident.
Emily Sheldon
Jasmine was very easy to work with and great with all/any questions I had during the whole process! Really appreciate their help thru this experience.
Response from owner
April 28, 2026
Richard Baugh
Fantastic
Response from owner
February 27, 2026
Alan Bensn
Victoria was very pleasant to work with helpful and caring!! Thank you Brooks law firm!!!!
Response from owner
February 16, 2026
sandya motie
They took over the whole process, it was very hands off on my side .
Response from owner
February 16, 2026
Drea Reyes
First time having to hire a lawyer, and it was great. Jasmine helped us immensely, answered all our questions and doubts and kept constant communication with us. Hopefully no more crashes but I will be coming back!!
Response from owner
December 31, 2025
Thuy-Hien Nguyen
Amazing work and customer service! Lan Chi was amazing walked me through every step! Couldn’t have asked for a better team durning my time of need. T
Response from owner
December 31, 2025
M Sam
Brooks was great to work with, Jasmine was the one who took care of me from day one and made sure everything went smooth which i appreciate. Very informative and answered all questions in a timely manner. I would recommend them to anyone in the future.
Response from owner
December 8, 2025
Darien Holder
Worked with Brooks multiple times and had family members have Brooks handle our auto accident cases. Thank you for the punctuality, professionalism and having my back with clarity throughout the entire process. Highly recommend
Response from owner
October 14, 2025
Florence Jean Claude
They went above and beyond what was needed for my case.
Response from owner
August 4, 2025
M e r r yann
Very productive and professional. They were all very informative and kept me posted as the case went along. Everything was handled online/text so that was very convenient!
Response from owner
June 26, 2025
Bobby S
I needed a lawyer to navigate the process after an accident. Brooks law delivered! They handled my case personally. They even helped me prepare and showed up to my EUO. All I had to do was worry about recovery while Brooks law handled the rest, I can't recommend them enough!
Response from owner
June 28, 2025
JAMIE BOWERS
Brooks Law Group handled my case with speed and professionalism. From start to finish, every team member was detailed, courteous, and attentive. I never once felt unheard or pushed aside—they truly made me feel like a priority throughout the entire process.
Response from owner
June 28, 2025
Jose Fernandez
Great Treatment! Everything was resolved as soon as they could. Very please with the outcome of the case. They know what they are doing and this is coming from someone that hasn’t experienced many cases.
Response from owner
May 26, 2025
Laurie Cayton
I just concluded my case with Brooks Law Group where they were able to reach a settlement to cover all my medical claims as well as some compensation to me for my traumatic brain injury sustained as a passenger. Brooks is very thorough, knowledgeable and patient in dealing with their clients. They get to know you one on one and keep up to speed on the status of the case. They worked hard to reach a fair settlement and I was satisfied with the result. I have even recommended them to a couple of my neighbors. My case manager Jasmine and I are shown below.
Response from owner
May 16, 2025
Sue Ann Gosdoski
I am so pleased with the service and professionalism I recieved from the Brooks Law Group. After my automobile accident in April 2024 I didn't know what to do or where to go until I saw on the JoyFM radio that Brooks Law Group was a mission partner. That is when I knew they were the Law firm for me. A huge KUDOS to my case worker Carol and all the tireless work she did for my case. She was not just all business but she has compassionate and caring for my situation and injuries. I would highly recommend The Brooks Group for your legal needs.
Response from owner
May 16, 2025
JoAnn
Carol and Mark Mohammed were a delight to work with on my Accident case. They brilliantly employed all the correct measures to bring my lawsuit case to a timely and rewarding close, enabling me to win the policy limits of the case. They were compassionate and caring, as well as astute in dealing with all the matters of my case, and they were genuinely concerned with my medical condition and my well being. I would highly recommend Brooks Law group to anyone dealing with a personal injury case. Thank you so much Carol and Mark for your time and dedication to my case.
Response from owner
March 4, 2025
Carla Howell
My husband and I had a great experience working with Brooks Law Group after his accident. From the beginning, they were super professional, really knowledgeable, and genuinely cared about our case. They made sure we understood everything, which made the whole process a lot less stressful. The advice they gave was spot on and easy to follow. We felt supported the whole time and knew we were making the right choices. If you need solid legal advice, I definitely recommend Brooks Law Group!
Response from owner
February 6, 2025
Julian Nicholas
Wonderful people
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January 22, 2024
H W
Brooks Law Group has great Attorneys who fight for you! Juliann has always been such a pleasure to speak with! Thank you for everything!
Response from owner
October 19, 2023
Stacee Howell
Brooks Law Group Thank you so much I highly recommend you to anyone 😊
Response from owner
July 6, 2023
Mary Reinhart
Amber Russo is understanding an gave her best advice
Response from owner
June 27, 2023
Milly Rodriguez
I felt agent Kevin was very informative and helpful with our case and explained everything that was going on, he continues to be very helpful we had a great experience.
Response from owner
February 15, 2019
Karina “nina” Annette
Brooks law group was exceptional. Any questions i had were answered and explained so i would understand. I would highly recommend to any friends or family members in need of lawyers. Kevin always made sure i was informed of where my case was. Brooks law group helped close my case in a timely matter.
Response from owner
October 31, 2018
Jessica Taylor
Kevin and Angela are life saviors. We had life changing events and They made sure we knew we were not alone. Kevin made time out of his day , just to see how we are doing. Angela took time out of her day Just to check on us. We were not a number or a dollar sign, they treated us with love, kindness and patience. You would not expect that from a legal time. To be honest I was in a dark place for a few days and Kevin saved my life! God put them right where they need to be. With Brooks law group. I can never repay the kindness , love that they shown. They make sure you know you're family, family that loves you and likes you.
Response from owner
October 31, 2018
Zoey Parkinson
Very friendly and patience. They work hard for what you want.
Response from owner
October 11, 2018
Jugoslava Volz
Would def. recommend. . Fast , reliable , friendly .. 5 star service
Response from owner
October 11, 2018
Marissa Rivera
I highly recommend The Brook's Law Group because they treated me with respect and were very attentive. It's always nice when everything is explained in everyday simple terms. The Brooks Law Firms is very knowledgeable and courteous .
Response from owner
August 27, 2018
Naysha Queen
I really had a great experience working with them, kevin and angela did a really good job on my case i couldn't be happier.
Response from owner
October 11, 2018
Julie Bice
From my first communication with Brooks Law Group, to the date of my settlement, I was treated with care, concern and respect. I had my first appointment within a couple of days of my initial telephone call. I worked with Angela Rodriguez and her paralegal Kevin Simmons. I felt very much a part of the team and was sure that they were looking out for my best interests. I didn’t know what to expect in this venture, but was happy with the settlement I was offered.
Response from owner
October 11, 2018
Dey Dey
I was in a car accident back in January and it was the most scariest day of my life. I couldn’t stand on one of my foot because of a dislocated ankle, I went to google to look up a lawyer that could help me and found Brooks law group. I had Kevin assisted me in everything and he even took his time to come the house to help out in this accident. I really appreciate all his help through out this case and I would recommend to others to Kevin at Brooks Law Group.
Response from owner
October 11, 2018
Bethany Pryor
Kevin and Angela are a great team!! They never gave up trying to get the money that i deserved out of my settlement and let me know what was going on the entire time. I would definitely reccomend Brooks Law Group to any family or friends. They work hard for you, they understand your situation, and on top of it all they keep the stress off of your shoulders!
Response from owner
August 27, 2018
Mary Brewin
We have been very pleased with this law firm.
Response from owner
August 20, 2018
ashley delacruz
Brooks law has provided such great service. They were willing to go above and beyond what others weren't willing to do. I will always vouche for their professionalism and ability to help others!
Response from owner
October 11, 2018
Arielle Andrews
They kept me informed every step of the way, Amanda was AMAZING! I felt very comfortable every time I spoke with her. I also loved Ron Miller, he came to my home to do my intake and I was so at ease to have him. The whole experience has been great!
Response from owner
May 29, 2020
Stephanie Stewart
My experience was wonderful with this firm. The staff and attorneys treated me like family which made the process so much easier.
Response from owner
May 29, 2020
Donna Barnes
Upon choosing a Law Firm, Brooks Law Firm was the one for me. When I entered the business I was welcomed with the warmth . I was assigned Amanda as my case manager, and Atty "CJ" who was very professional and well experienced. Amanda kept me updated on my case by emails, phone calls very good. The staff from start to finish was was very exceptional and welcome you with a warm smile every time you entered the building.I can truly say my experience with Brooks Law Firm was Amazing. I would recommend them to anyone needing Legal Assistance. "Excellent Business"
Response from owner
May 29, 2020
L Lazareaux
Brooks Law Group has such a committed, hard working staff starting with receptionists, all the way up to the partnering attorneys. Not only are they passionate about their work and diligent efforts in satisfying their clients, but they also go above and beyond to be active within the community. Go check them out! They will exceed your expectations time and time again!
Response from owner
May 29, 2020
Bran D
Professional and efficient! The employees are courteous and willing to assist. The staff and attorney's go above and beyond to accommodate your needs. I would highly recommend Brooks Law Group for any of your legal needs. Excellent business!
Response from owner
May 29, 2020
Allen Brown
Brook law firm were very helpful help seek out doctor ND help that I need through this case love team Brooks
Response from owner
May 29, 2020
mark Powell
I have to thank this firm for being beyond informative and gracious. I have been more than pleased from start to finish. I will never forget this firm and will continue to refer anyone I know!
Response from owner
May 29, 2020
Austin Campbell
If you need legal services The Brooks Law Group is the way to go! Great group of people.
Response from owner
May 29, 2020
Maria Jimenez
CJ and Amanda were very helpful in getting my automobile accident settlement in a quick and efficient manner. They were also supportive to my needs and assisted with the coordination of many of them!
Response from owner
May 29, 2020
Amanda Rowan
Brooks law group was amazing with assisting my family with their Social Security needs, Brandi worked diligently for my case and the outcome was successful forever grateful for the team at brooks law group!
Response from owner
May 29, 2020
Quan 43
Brooks law group was one of my best experiences. My accident was crazy. Ms Amanda is the best everything i needed done she got done. My tip to u is call Brooks Law group for all your accidents.
Response from owner
May 29, 2020
Priscilla A. Gonzalez
I highly recommend The Brooks Law Group. They have a great reputation and take excellent care of their clients! If you are looking for an Attorney in Lakeland, Florida give them a call!!!
Response from owner
May 29, 2020
Kristie Tapley
I was involved in a car accident in May 2015. I was hit by a drunk driver that took not only my sense of security from me, but also my beloved truck that was passed down to me from my grandfather when he passed away. I contacted Brook's Law Group after having a terrible experience with a different law firm that just didn't seem to care that I was a human with feelings. I was assigned Amanda as my case manager and she was always very helpful and prompt with everything. Attorney CJ Laycock personally called me to talk to me about my case and made me feel very at ease with everything that was going on in my life because of the accident. The whole Brook's Law Group team worked with me and kept me updated every step of the way with my case and did not settle for any less than what I deserved. I will always be thankful for contacting them to represent me during this difficult time. I would recommend the Brook's Law Group to anyone with faith in knowing that their case would be handled just as mine was -- with compassion and care.
Response from owner
May 29, 2020
Kia Bell
brooks law firm is a great law firm if I had to do it all over I would choose them again great people to work with. thanks brooks law group
Response from owner
May 29, 2020
Julie Jencks
After an accident in 2009 I hired Brooks Law Group to represent me. Becky made the process simple and hassle free. The professionalism and courtesy that we received was A+++++. I would recommend anyone who has legal needs to contact this firm. The attention to detail, case management and willingness to help was superb. THANK YOU BROOKS LAW. If ever in the need for legal assistance in the future I would definitely use Brooks Law Group again.
Response from owner
May 29, 2020
Angie
I would reccomend the Brooks Law Group to anyone who needs a personal injury lawyer! My experience was Working with Tara Conner was a pleasant experience! Not one I want to do again soon but should I need a persoal injury lawyer I know who to call! Being involved in depositions and lawsuits isn't supposed to be so much fun but with Tara it was a breeze, we were able to laugh and talk about life, minimizing the stress of the occasion tremendously! They treated me like my case was the most important one they had ever had and always had time to answer my phone calls or returned them very promptly. Everyone in the office was extremely friendly and helpful anytime I had a question.
Response from owner
May 29, 2020